PPV one time payment is not working

When someone tries to see a protected content, subscription payment works. But the one time payment doesn’t.

Here is the error:

10413 – Transaction refused because of an invalid argument. See additional error messages for details. – The totals of the cart item amounts do not match order amounts.

  • Katya Tsihotska
    • Support & QA

    Hi ramya

    Hope you’re doing fine today!

    This issue has been flagged for our SLS Team (code experts) so that they can dig into this issue further for you. An update will be posted here as soon as more information is available. Thank you for your patience while we sort through this issue.

    Kind regards,


  • Panos
    • SLS

    Hey ramya ,

    Apologies for delay here!

    I tested the plugin in my site with my credentials and it works fine.

    We would like to have a closer look on your site to see what is causing this. Could you pleae provide us with wp admin and ftp access? You can send this information privately through our contact form: https://premium.wpmudev.org/contact/#i-have-a-different-question

    Send in:Subject: “Attn: Panos Lyrakis”

    – Admin login:

    Admin username

    Admin password

    Login url

    – FTP credentials




    (and port if required)

    – link back to this thread for reference

    Thanks for your patience on this :slight_smile:

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