premimum membership - can not activate a membership level

I have a site that has several membership levels, all are active but one
i try to activate it, but it does not activate
there is no error, and I can not see what needs to be done so that it will activate

  • Mason
    • DEV MAN’s Sidekick

    Hiya nddevore,

    That's very odd that only one membership wouldn't activate.

    What version of Membership and WordPress are you running? Have any other plugins been added?

    If you click the link and nothing happens this may be a javascript error - so deactivating other plugins momentarily may make things work. If that's the case, reactivate them one at a time until finding the troublesome plugin.

    Let us know the above and if nothing works we can look a bit deeper.

    Thanks!

  • Mason
    • DEV MAN’s Sidekick

    Hiya,

    Just checking if it was eventually resolved in another thread? Or by yourself separately to us? Or by us over email with you? Or using our live support?

    If so, no need to reply, that's great news.

    If not, could you let us know by re-opening this topic, and we'll get onto it and helping you out asap!
    Otherwise, happy days, glad you got it sorted :slight_smile:

    Thanks!

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