Pro plugins on a former client's site

Greetings -

A former client has the following installed:
WP Smush Pro
WPMU Dev Maps
WPMUDEV Update

I do not see the site listed in the HUB, so I imagine there are no updates permitted for these plugins. Is this correct?

Also, going forward, what is the proper protocol for working with a client that terminates the relationship and locks me out of the site? I guess I must have deleted the site in the HUB so updates do not happen. Was this the best way to do things?

Thanks.
Paul.

  • Kasia Swiderska
    • Support nomad

    Hello Paul,

    I do not see the site listed in the HUB, so I imagine there are no updates permitted for these plugins. Is this correct?

    Yes, that is correct. When site is removed from the HUB then in WPMU DEV user is logged out. To get back updates they would need to login again, but they can't without your password and login.

    ? I guess I must have deleted the site in the HUB so updates do not happen. Was this the best way to do things?

    If you don't have access to FTP or directly to the site then yes, it is best way (another way is to Reset your API key, but this will log you out of all the sites).

    kind regards,
    Kasia

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