Received troubling email from previous subscriber.
Her PayPal subscription has been cancelled since 7/14/15 and no payments have been received since then. The site is in state "manage"
She received 2 identical emails today:
"On Jan 8, 2016 9:11 AM, "Using Essential Oils" <firstname.lastname@example.org> wrote:
Your Using Essential Oils website subscription payment was successful!
Current Plan: Pro Business Plus
Payment Method: PayPal Express/Pro
Payment Term: Every 1 Month(s)
Payment Amount: $30.00 USD"
There was no successful transaction. The site is #527
Of course she want refunds! So I spent much time at PayPal documenting her payment history.
Getting back to her, I asked if she had tried to access her site and she confirmed that she had tried to access her account this morning and each time she tried it generated an email receipt!!!
You can see the email receipts in the Pro Site Manager History.