Pro Site Signup email not sent when using Stripe


When a user signs up for a Pro Site level, they should receive a Pro Site signup email - as per plugin's settings. Something like "Thank you for becoming an Pro Site member!" - I think that's the default.
Everything was fine when using Paypal as a gateway. Because I had some issues with Paypal (explained in another support ticket opened here), I had to switch to Stripe (make Stripe the primary payment gateway and keep Paypal as a second payment gateway). Since then, the Pro Site Signup email is not received by user (that made the payment with Stripe).

Is there any way I could correct that?

Thank you for all your support!
Best regards,

  • Luís

    Hi Mario ,

    Hope you're doing well today!

    I tested this on my install and I was able to replicate, in my case I never received the "Pro Site Signup" email notification (Pro Sites -> Settings -> E-mail Notifications) no matter the payment gateway used.

    So, I've confirmed this bug and flagged the developer so they can get it fixed up asap. Either myself or the developer will reply back here once we have pushed a fix out.

    If you have any further questions in the meantime just let us know.

    Cheers, Luís

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