Pro Sites checkout not working

Pro Sites checkout not working. Problem is HTML is there but they are hidden by a CSS not sure why. http://take.ms/X8GkE

Please help.

  • Adam Czajczyk
    • Support Gorilla

    Hello Chris

    I hope you're well today and thank you for your question!

    I checked sites and the chat and it seems my colleague Abdul has already fixed that for the "mon...ines.io" site, the checkout seems to be working fine. We cannot access your other sites with the same issue though so please login there as super admin and then:

    - go to the "Network Admin -> Pro Sites -> Levels" page
    - make sure that at least one level has "is_visible" checkbox is enabled

    if that doesn't help, please enable support access to those other sites and let me know here, and I'll check them for you.

    Kind regards,
    Adam

  • Chris
    • New Recruit

    yup I got it fixed. it turns out it was an issue with the settings. considering that neither myself nor the support tech helping me could figure it out for like an hour, it might be worth looking into making it more user friendly. specifically, this problem would have not been a problem if the plugin defaults made it show the checkout correctly, and/or show admin notices that point the admin to the necessary minimum settings to get it working.

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