[Pro Sites] Issue with subsites we have not part of Pro Sites Levels

I have a number of subsites not assigned to a Pro Sites Level. These are sites for custom one-off clients that are on separate, custom plans.

Unfortunately it looks like Pro Sites implementation of Premium Plugins does not account for this scenario. So not sure if this is an issue, a feature request or simply need some sort of a workaround.

Basically what is happening now is that if I assign a plugin to a specific Pro Sites Level, my custom clients will see that plugin fine if activated. If not active, even though I want to make it available to them, they will see the [Level] Only upgrade message. This would happen also if I have activated a plugin for them and they decide to de-activate the plugin for some temporary reason, like testing. They will not be able to activate that plugin again and that would be a big issue.

Maybe I need to have the option for a level to not have specific pricing and not display in the shopping page matrix. Then I can name that level something like Custom and assign that level to my custom clients. I can position it in the hierarchy to be at a higher level than my most expensive tier, so it would list all the plugins from that tier, in addition to any plugins I want assigned to only that Custom level.

I also would not expect my mass market clients, with specific Pro Site (regular) Levels to be able to see the Custom Level plugins listed in the Plugins page.

Makes sense? Maybe as simple as being able to add levels that do not have pricing assigned; then those levels would simply not display on the upgrade/shop page AND not have those respective plugins appear on plugins pages of other Level users?

Or is there some workaround to achieve this?

Thanks!

  • Mason
    • DEV MAN’s Sidekick

    Hiya,

    We had a feature request awhile back for a 'private' level - one that wouldn't show up on the subscription page. I think for a similar reason to your own.

    Anyone else +1 on this? I'm gonna change this one to a proper feature request.

    Thanks!

  • Strategerizer
    • Site Builder, Child of Zeus

    Aaron, I am not sure I understand your response.

    I need to be able to manage custom clients that are not part of an exposed price plan, and still be able to provide them a way to manage their plugins. So I see two ways of going about this, taking them out of having any Pro Site level applied to them -OR- have a new level for them, which should not have a price or be made available to others. I currently cannot make either approach work.

    Maybe I am missing something - please clarify or let me know if my scenario is not clear.

    Thanks!

  • Strategerizer
    • Site Builder, Child of Zeus

    Aaron, are you talking about the Pro Site Management screen? That allows the Super Admin to assign a site to a Pro Site level but does not address the functionality I am asking about.

    If you are talking about accessing the Subsite's Plugins page to manage the overrides, I can do that if I am logged as a SuperAdmin but the issue is that the Subsite regular Admin does not have the control they would need.

    @MasonJames - can you help with this? I think I am not be explaining this well.

  • Strategerizer
    • Site Builder, Child of Zeus

    Ooooh, that's great!!!

    A bit burried in... please consider making this feature more visible; Maybe a link to the page of some help text about it on the main Pro Sites plugin settings page. I think others may have missed it too and will appreciate knowing about this capability.

  • Strategerizer
    • Site Builder, Child of Zeus

    Maybe if there was a "Plugins" tab, similar to the "Themes" tab, I may have stumbled upon it. In any case, I do not use Premium Themes module in Pro Sites so did not have to do any adjustments.

    To give you more of a background as of my mindset as a new user (hope to be helpful)... I honestly would never have thought about checking for Pro Site plugins overrides in Network --> Sites --> Settings. The way I approached the Pro Sites plugin was to do all my settings adjustments from within the Pro Sites settings plugin. If there are any other settings, related to Pro Sites functionality but outside the Pro Sites settings pages, it would be useful to have information about those or links to those other pages.

    Network Admin can set theme visibility per subsite but that is built into WP and not related to any plugin. It would not have occurred to me that the Pro Sites plugins extends functionality in a similar way. I was expecting all functionality introduced by the plugin to be available from within the plugin settings pages, unless specifically informed otherwise.

    How about an explanatory paragraph (and respective link) at the top (or bottom) of the Premium Plugins page? If there is similar functionality provided for the Premium Themes, maybe have it done on that page as well.

    Thanks!

  • Strategerizer
    • Site Builder, Child of Zeus

    Could you display those settings on a separate page that is part of your plugin's settings pages? I guess you would need to add a page listing all subsites too (so user can select the subsite first) but I think that would be most intuitive to users, having all Pro Sites related choices be within your settings pages. (Just a thought, don't know if this complicates things too much).

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