We are having a wierd issue with pro-sites...It is hit or miss...when someone is signing up for a website and it gets to the credit card form with stripe...some users it's working perfectly fine, and others it just redirects to the pro-sites page with no error...I have tested many times over and i get to the place to either pay for a new site, or pay for a renewal, i select my plan. Then i put in the credit card info...It refreshes the page, and the only text that appears on the top of the site is showing the date it expires...
Your current plan
Plan expires on: April 1, 2016
Which is the same day as today. I check the pro-sites log for that site ID and there is nothing there. I also check stripe and there are no failed charges or a customer being created..As far as I can tell there are no logs being thrown or errors in the console as well. Please advise. I have opened up support help as well.