Pro Sites Support System Integration Issue.

I have Pro Sites and Support System working together. I set it so only a Premium Member can have access to Adding Tickets.

It works on the backend, only a site with paid upgrade show the Support System link. But on Frontend support page, users can add tickets for any of his sites, a dropdown menu shows all of them but it should not be.

Please help.

  • Predrag Dubajic
    • Support

    Hi Iker,

    Thanks for your report, it seems that Support System will indeed pull all the sites as long as you have at least one that’s registered to level that has access to support system.

    We have created a bug report for our developers so they can investigate this further and see how could this be limited on frontend.

    Best regards,


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