Pro Sites - The original Level doesn't exist

There's this message : "* => The original Level doesn't exist, it might have been removed. " displayed at the bottom of Network dashboard > All Sites page.
Although I haven't deleted any previous Pro Sites level.

  • Adam Czajczyk

    Hello taropaa

    I hope you're well today and thank you for your question!

    I must admit I haven't seen that one in quite a while. I'd like to take a closer look at your site's setup but it seems that the support access that you granted doesn't work. Could you please go to the "Network Admin -> WPMU DEV -> Support" page in your site's back-end and make sure that it's enabled?

    If it shows that it is, please revoke the access and grant it again and let me know here when it's done.

    Let me also know, please, if you are using any kind of WHMCS integration plugin/code on your multisite.

    Best regards,
    Adam

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.