Problem Cropping Image - Picture goes black

When I upload a picture it shows up, but the cropping tool is not there. I tried saving as is and it just shows as a black square. Any thoughts on what might be happening?

  • Kimberly

    Hey Jason!

    Would you mind providing some details about the pic and how you are testing?

    Are you logged in as a user?

    How big is the file, what format?

    I can try to replicate on a test install with some info from you, so I know what you are referring to :slight_smile:

    Have you checked for a plugin conflict? What versions of WP, BP and/or your theme are you running? Just making sure we are working with everything up to date

    Best,

    Kimberly

  • aecnu

    Greetings jasonverdelli,

    Just checking if this issue was eventually resolved in another thread? Or by yourself separately to us? Or by us over email with you? Or using our live support?

    If so, no need to reply, that's great news.

    If not, or you have any more questions related to this thread, please feel free to post them below including any new symptoms or errors and tick the 'Mark as Not Resolved (re-open)' box below the post area (or else we'll miss it!)

    Otherwise, happy days, glad you got it sorted :slight_smile:

    Thank you for being a WPMU Dev member!

    Cheers, Joe

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