Problem with access of 2 subscriptions at one time

I have 2 membership levels both paid ones. I have a problem with situation when a client get 2 subscriptions as he can not see anything.When he buys only one all is working ok. So it looks like the software does not allow to have 2 subscriptions at one time, what can I do?

  • Ivan

    Hey Sebastian,

    Hope you are well!

    I see you have Membership installed on this domain, but it is old release - 3.4.6.1 which was released on 2013-11-18
    Current release is 3.5.2.9

    I was trying to use the support access to the level rules you have, but got 403 Forbidden error - maybe a firewall?
    Can you update the plugin and allow support access so we could take a look at the rules you have set?

    Thanks,
    Ivan

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