Problem with Pro Site account

User created site (Site #845) with a monthly term on 8/14/2017 (Stripe). On 8/30 user changed the term to quarterly from his Stripe account. Account history shows the new subscription but the first monthly was not canceled and the account status is still showing the first monthly subscription expiring on 10/15 but should be 12/15 User just got charged again for monthly. I went to Stripe and found that both the monthly and quarterly subscriptions were simultaneously active. I canceled the monthly and refunded the last payment. Now, can you help connect the active quarterly subscription with the Pro Sites account?