Problem with subdomain install in multisite?


I am trying to bring all my websites under a multisite installation. I installed the multisite with softocolous. I changed the part in wpconfig as follows.

/* Multisite */
define('WP_ALLOW_MULTISITE', true);
define('MULTISITE', true);
define('SUBDOMAIN_INSTALL', true);

Still when I create a subdomain multisite, I get the Server not Found page.

What is missing in my installation?


  • Vaughan
    • Support/SLS MockingJay

    Hi @me55,

    I've never used softaculous before, so I have no idea how it does it's setup, but I have heard many complaints that it can cause issues with upgrading later, i've always found it best to install wordpress manually using FTP.

    But onto your issue,

    Could you paste a copy of your htaccess & also a full copy/paste of your wp-config.php (remove the DB credentials)

    Did you also create a wildcard subdomain in your CPanel?



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