We are experiencing a few problems with ProSites since a client's payment method failed and needed updating.
1. The client updated the payment method for three sites that they have and never received any confirmation. For some reason, the confirmation was sent to the super admin? Also, only 2 confirmations were sent.
2. The data on Stripe for the customer is missing the email and any details of what site is attached to the payment subscription.
3. There is no way to change who the site payment methods get sent to with ProSites, how do you set a primary site admin?
4. Payment failed on one site but when I go to the site settings it says active for another month although in site notes the payments are marked as failed 3 times.
Any advice would be great. Also is ProSites due an update soon its years behind membership pro 2