Product Category Drop Down Taxonomy

I'm not able to get the same hierarchal structure on my Product Category drop down list as I have set up in the Product Category admin. Is there a way to organize the drop down and also to have it show the category that is being viewed?
Web page example: https://ecovacsrobotics.com/store/products/category/winbot-window-cleaning-robots/

Thank you :slight_smile:

  • Vinod Dalvi

    Hi @Ecovacs Robotics,

    I hope you are well today and thank you for your question.

    Are you using the Product Categories widget to display the drop down?

    If yes then please make sure to check the widget option "Show hierarchy" in the widget settings as shown in the attached screenshot to display the categories in the hierarchy.

    Is there a way to organize the drop down and also to have it show the category that is being viewed?

    I can see the category being viewed "WINBOT Window Cleaning Robots" is displaying in the drop down as shown in the second attached screenshot.

    Also i can see the categories are displaying in the proper ascending order except the category "DEEBOT Floor Cleaning Robots".

    Is it right?

    Please advise.

    Also would you mind if I logged in to your site and did some troubleshooting? This might help get to the bottom of this faster. If this is ok, just grant me temporary admin access to your site by clicking "Grant Access" button in the WPMU DEV Dashboard Settings as described on the following page and reply on this thread after granting it?

    https://premium.wpmudev.org/manuals/wpmu-dev-dashboard-enabling-staff-login/

    Kind Regards,
    Vinod Dalvi

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.