Prosites setup help - not getting any options on the "checkout" page

Hi guys,

I originally was going down the road of setting up WHCMS provisioning, but decided to scrap that and go straight with Pro Sites.

I have Pro Sites set up and domain mapping set up. I selected Pay to Blog, because I do not want to offer a free level at all.

When I go to the "checkout" page test site I set up it asks me to login in order to upgrade. There is not option to create/purchase a subscription.

What am I doing wrong?

Here is the check out page link:

http://healthcoachsites.com/health-coach-sites/

  • Michael Bissett

    Hey @Kerri, hope you're doing well today! :slight_smile:

    When I go to the "checkout" page test site I set up it asks me to login in order to upgrade. There is not option to create/purchase a subscription.

    What am I doing wrong?

    Nothing actually, as this is the way that Pro Sites operates.

    When a user goes to sign up for a Pro Sites level (whether or not they're forced to do so), they will first have to log in on the main site, as that's where the order process takes place.

    Are you able to log in on the main site with your test account, or are you running into issues with doing that?

    If so, could you please enable Support Access to your site, so that we can have a closer look at how things are set up here?

    Please advise,
    Michael