"Protected Content Message" appears only as 404 Error

I customized the message and had it working correctly, but since this latest update, all I get is the 404 Error.

Here is an example page: http://tinnitussynergy.com/protected-content/?redirect_to=http%3A%2F%2Ftinnitussynergy.com%2Ftpt-test-page-for-protected-content%2F.

I have granted you access to my site.

  • Andre Foisy
    • The Incredible Code Injector

    Hello @Jay

    I hope you are going well today! :slight_smile:

    I'm sorry that you are going through those difficulties at the moment, unfortunately we'd discovered what you're experiencing right now and we're already working on the issue. As usual, as much as I would like to tell when the new update will come out, I actually do not have any ETA on it.

    Just for now though, you can downgrade to the previous version and everything should work well.


  • Patrick
    • Support Monkey

    Hi there @Jay

    I hope you're well today, and happy new year too!

    It looks like this topic got a bit lost in the holiday rush. So I thank you very much for your patience on this issue.

    I just tested the issue on my install, and shortlinks to pages that have been protected do correctly resolve to the Protected Content page.

    Either of these URLs direct to protected on my test site:

    I am running the latest version ( on my test site.

    Would you please update your install and test again? If you are still getting this odd behavior, we'll dig our heels in with you to get this sorted.


  • Jay
    • Site Builder, Child of Zeus

    Hi Patrick. Thx. I was wondering where you guys went.

    I updated to the latest ver. .9

    I no longer get the 404 Error. using the permalink. Thx....but the plugin is still not working for me, but for a different reason which i will bring up on another thread.

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