pure frustration, plugin not showing options

Hi,
I have already bought the popup pro plugin in the past which i belive lisences me to use on multiple sites.

However after duplicating the plugin onto another website, some of the options which are essential for the project are missing (popup on click of element). I've also tried downloading stright from the wpmu dash interface (this also did not make the options show which i need) It makes no sense to me why this would be happening and i'm incredibly frustrated with it. I also bought the plugin again thinking that it might be lisencing some how later realising that i didn't need to.

I'd like to get a refund on the purchase of the plugin which was made today and i'd like an answer as to why it's behaving this way please.

Sorry if I sound angry, only i've spent 5 hours on this incredibly simple thing.

Cheers,
R