Q: Despite I have enabled the double opt-in function

Q: Despite I have enabled the double opt-in function in eNewsletter/ Settings, the double opt-in function does not work.

Q: What is it that does not work? Could you please be a bit more specific? When a user subscribes, do they get an email asking them to verify their subscription?

A: This bug has just been solved by my developer. Thank you.

Q: The template "Handwritten" shows a nice red vertical stripe in the newsletter admin back-office, but that red strip is not present in the test email I receive. Do you know why and how to make it appear?

A: It sounds to me like your email client just doesn't show images, can you please try sending the email to a web-based email (such as gmail) and try seeing the email from there?

A: You are right for the red stripe on the email It appears well in Gmail.

Q: The information that I have input in the newsletter admin back-office, menu "Settings" in Branding & Contact information do not appear in my newsletter test email I receive. This one does not appear neither in Outlook, nor in Gmail. Do you know why and how to make it appear?