RE: WPMU DEV Post Notification: I signed up for the monthly support and gave the login info

Hello,
How is it going? Are the developers getting anything figured out on this? (see message from Adam below):
Mike

Hello Mike!
I just had a long conversation with one of the developers, referring all the issues and problems identified to him. The reason an update is breaking the site is unfortunately the GridMarket theme. That's the theme that was designed a long time ago for MarketPress previous releases (before MarketPress 3.xxxx came out).

That's a legacy theme and as such is no longer receiving any maintenance updates, only security fixes. We've moved focus to Upfront but kept these legacy themes as there are some members still using them regardless of updates.

Given the situation here and that I dropped the ball on figuring this out earlier, I asked one of our developers to take a look at this and he's now working on fixing this up for you.

I've also sent you an important e-mail regarding this situation and your account. Please take a look into your e-mail inbox.

Kind regards,

Adam

https://premium.wpmudev.org/forums/topic/i-signed-up-for-the-monthly-support-and-gave-the-login-info#post-1013810

  • Jude

    Howdy @Mike Hall

    Hope you are doing great !

    Yup I just went through the thread you referenced. I'll need to bring Adam in here as Im not sure which one of the devs he spoke to and where they are on the issue.

    That said, I think its best if we continue on the original thread you linked to so @Adam Czajczyk can respond. Its best to track individual issues in modular single threads. That way we track better and resolve faster

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