ReCAPTCHA not working on Forminator Pro

Hello, my ReCAPTCHA is not working and I am getting the following error across all my forms:

Could not connect to the reCAPTCHA service.

Please check your internet connection and reload to get a reCAPTCHA challenge.

It was previously working and the site / secret keys are inputted correctly. Any idea what I can do to get this working again on my forms?

Thanks!!

  • obg1080
    • WPMU DEV Initiate

    I ended up connecting with a support agent and got this resolved. It was a conflict with another plugin.

    Here is the process in case anyone else has this issue:

    1) Connect with support and grant them access
    2) Deactivate all your plug-ins except for WPDEV Dashboard and the plug-in you're checking
    3) Check if the reCAPTCHA is working
    4) If yes, activate the plug-in one by one until you discover the conflict

    It's important to grant access to your backend before doing this in case you get booted out at any point. Cheers!

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