Receiving screen requesting FTP credentials in wordpress

I just took over a wordpress site for a new client and when I try to install a plugin I'm getting a screen that is requesting FTP info.She has an uncooperative developer and I'm trying to install a plugin that will let us back up the entire site and database so she can move to a different host.

She has access to her domains.

Does anyone know of a way to get around this screen so we can get this site moved and so she can get the necessary changes to the site done?


  • Ash

    Hello @cornelius_butler

    I hope you are well today and thanks for asking the question.

    This depends on the host. So, there are two ways.

    1. Ask your host to take necessary action on that.
    2. Add the following lines in your wp-config.php:

    define( 'FTP_USER', 'username' );
    define( 'FTP_PASS', 'password' );
    define( 'FTP_HOST', '' );

    Please let me know if you find this is helpful, or if you have any further questions.


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