We had a donor try twice to create a recurring payment/subscription for Monthly donations, but the both times only a single payment came through.
I just replicated the issue by entering a dollar amount and selecting "Monthly" but when directed to PayPal there is no option or indication that the payment is recurring.
We have two recurring donations from other users so far. For both, we have only received the first payments, and their status in the dashboard in "not given". I am waiting to see if the payment comes through for them upon their renewal.
I've taken the troubleshooting steps suggested in other topics to ensure that our IPN is functioning properly. I do have "allow recurring payments" selected for the fundraiser. We have the most current version of the plugin activated.
The only thing I have done since the two successful subscriptions were created (albeit with invalid status) was change the language for the IPN to UTF8 as recommended in another topic, thinking that may resolve the Status Unknown message.
Could someone please attempt to make a recurring donation at http://tripawds.org/give
No need to actually checkout, or I will gladly refund any donated amount. We have just launched our Foundation and need to ensure subscriptions are working properly.
Thank you!