Red Box/Bubble with new message noifacation buddypress

Hi
On the following page https://ohbother.forumite.co.uk/forums just above the forum are 3 buttons. I would like to add a fourth red button with the word Messages and the number of unread messages. I have spent 2 hours on your new and very poor chat support this morning and achieved nothing and dont want to go through that again and am on the verge of canceling my subscription after the ordeal. I have granted access to my site so you can investigate further.
Thankyou.