registration buttons

hopefully you are still there.... just setup my registration page, free and paid subscription plans are appear as options in the reg process (this is good), but I don't see a button, check box, or other object that I can use to select the subscription plan. The subscription plan name, and descriptions are showing just no UI controls to select. Any ideas?

Thanks

  • DavidM

    Hi tmjdev,

    There's a couple of things to check with that. First off, you'll need to ensure you've got a gateway active. Apart from the Free gateway, you'll find all the other gateways waiting to be activated at Membership > Add-ons.

    You'll also need to set gateway up, then Activate it at Membership > Payment Gateways.

    Once that's done, you'll just need to ensure that your subscriptions can utilize one of the gateways you've got active, at which point, you'll see the button to subscribe to that subscription.

    Could you let us know how that goes?

    -David

  • Mason

    Hiya,

    As we haven't heard back from you we're going to assume the problem was sorted out and mark this ticket as resolved.

    If it wasn't resolved, or you have any more questions related to this thread please feel free to post them below and tick the 'Mark as Not Resolved (re-open)' box below the post area (or else we'll miss it!)

    Otherwise, thanks for using the forums, and for being a member of WPMU DEV, it's a pleasure to help you out and we look forward to being of assistance in the future.

    Thanks

  • wcmanuel

    Hi there,

    I'm kinda having the same problem and need some assistance please.

    I've setup the 2checkout payment option and it's active for all my subscription options. When I go to the registration page > select a subscription signup option, i've redirected to a page where I need to "signup with user details" which i do and then i'm redirected to the Subscription page i selected previously.

    On this page it says:

    Register

    Sign up for Individual / Couple Membership
    Please check the details of your subscription below and click on the relevant button to complete the subscription.

    Individual / Couple Membership

    R150 per month

    BUT that's it, there's no options to click on the relevant button for the 2checkout options, so i don't know what to do now? I'm logged in so it's registered me, but i'm just not able to complete the payment process...?

  • aecnu

    Greetings wcmanuel,

    Just checking if this issue was eventually resolved in another thread? Or by yourself separately to us? Or by us over email with you? Or using our live support?

    If so, no need to reply, that's great news.

    If not, or you have any more questions related to this thread, please feel free to post them below including any new symptoms or errors and tick the 'Mark as Not Resolved (re-open)' box below the post area (or else we'll miss it!)

    Otherwise, happy days, glad you got it sorted :slight_smile:

    Thank you for being a WPMU Dev member!

    Cheers, Joe

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