Registration form submission redirects to a blank page

I am using Membership Pro plugin. I am using [ms-membership-register-user membership_id=”XXXX”] for specific membership registration. Once someone registers, it goes to a blank white screen instead of the payment gateway.

  • Adam Czajczyk
    • Support Gorilla

    Hello Tom Morganelli

    I hope you're well today and thank you for your question!

    I checked the site and tried to register there. I selected the PPN from the top bar on front-page, selected "Register" and submitted the form.

    I was taken to the next form that asked me for invitation code, which I provided (since I logged in in separate browser using support access that you enabled) and after that I was taken to the following form:

    Clicking on "Join Now" opened Stripe payment form (I didn't make any payment though) so it seems it worked fine. There was no blank pages on a way too.

    Does this mean that you managed to get it solved meanwhile or should I try some other way (or in some specific browser)? If you still need assistance with this, let me know, please.

    Kind regards,

    Adam

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