Registration page issues

Hello, I'm trying to install Membership Pro 2 and running into an issue with the registration page:

http://www.confidencepoolpicks.com/subscriptions/

It shows "Your current subscriptions are listed here. You can renew, cancel or upgrade your subscriptions by using the forms below."

But no form shows up. Thanks for the help!

Dale

  • Adam Czajczyk
    • Support Gorilla

    Hello Dale,

    I hope you're well today and thank you for your question!

    I visited your site in order to check this but as a not logged in visitor I can only see on that page an information that I should log in. I would also like to take a closer look at your Membership 2 Pro configuration so could you please grant me a support access to your site using our WPMU DEV Dashboard plugin?

    Here's a guide on how to do this:
    https://premium.wpmudev.org/manuals/wpmu-dev-dashboard-enabling-staff-login/

    Let me know please when I can access your site.

    Best regards,
    Adam

  • Adam Czajczyk
    • Support Gorilla

    Hello Dale!

    Thanks for granting access.

    I visited your site's dashboard but there's no Membership 2 Pro installed at all. There's a Membership Premium plugin installed instead which is a predecessor of Membership 2 Pro and is no longer being developed since over a year!

    It may be incompatible with current WordPress and current APIs of Payment Gateways so I'd strongly suggest that you switched to Membership 2 Pro indeed.

    I can see that there's only a single member (which is your super-admin account) so there's no risk involved at all and I would suggest starting with this:

    1. Disable Membership Premium plugins
    2. Delete it via "Plugins -> All plugins"
    3. Go to "WPMU DEV -> Plugins" page
    4. Type in "Membership 2 Pro" into the search bar
    5. Install and activate plugin
    6. Follow on-screen instructions

    Once this is done, take a little time to get familiar with the plugin. This guide should help you set it up:

    https://premium.wpmudev.org/project/membership/

    In case you'd still experience issues after this is done (or during the process) let me know here and I'll be glad to assist you.

    Keep me updated please.

    Best regards,
    Adam

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