Renewed my membership / still states upgrade to update


I have installed the wpmudev dashboard with a previous account (personal one) and I can't seem to log on or off. As I work for a new company I had to create a new account.


  • Vaughan
    • Support/SLS MockingJay

    Hi Frederick,

    Hope you're well?

    The domain might still be registered with your old account if you are using your new account with the same website.

    also just to doublecheck, on the site you are seeing the update message.

    Go to Dashboard > Wpmudev > manage

    Check your API key.

    It should begin with: 746a

    If it doesn't then click edit and then it will ask you to login again, simply login again with your account credentials. Hopefully that should then sort it.

    Hope this helps

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