Reset Ultimate Branding's settings

Hi, we've hidden ultimate branding from our admin we believe, same happened to permalinks. We cannot access it anymore (lol) we've uninstalled and reinstalled the plugin, but it does not show in the admin side menu, entering by direct URL: domain.com/wp-admin/admin.php?page=branding gives a "You do not have sufficient permissions to access this admin page." message.
Which table does it use so we can empty it manually? or how can we reset it's options / access the config?

Thanks!

  • Panos

    Hello @M.@siteadmin1,

    Could you please inform us the way you have hidden the Ultimate Branding plugin from your admin? Perhaps you edited some files or you may have added some function in another plugin or in theme's functions.php for this.

    I would suggest to run first a plugin conflict check. This can be done by deactivating all plugins (except for Ultimate Branding of course ) and perhaps switch theme for a while, and see if the Branding plugin's pages appear.

    we've uninstalled and reinstalled the plugin

    Do you mean you have deleted the files or simply deactivated it? Please confirm that you have original unmodified files of the plugin, by deleting it and re-installing it from the WPMU DEV dashboard.

    Please let us know how this goes!

    Thanks,
    Panos

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