Response to Vaughan's answer about "Getting renewal button to show?"


I wasn't able to find a way to "respond" on the forum to Vaughan's answer, which was: "Hi Mark,

Are your subscriptions using the Finite setting?

Membership renewals aren't displayed with Finite plans because they are designed to run for a specific period & then stop.

You need to use a serial plan for renewals.

Hope this helps"

Here's my response:

We have the subscriptions set to serial. The issue is that the subscriptions are auto-renewing without the members actually having to pay for it, which is a functionality issue we're having.