Restore the website from Managed Backup

Website is down after deleting the files recommended by Defender Pro. Don’t recall what all files were deleted, and now the site is loading a 500 error.

Trying to restore the recent backup, but it isn’t working as expected, as the zip file couldn’t be extracted once downloaded.

https://cdn.livechat-static.com/api/file/v2/lc/att-old/8801096/551c6dbd5889863e536393b44eaee6a5/Capture1.PNG

  • Adam Czajczyk
    • Support Gorilla

    Hello Allan

    I hope you’re well today and I’m sorry for the delayed response!

    I see that the site (the one assigned to this ticket) is up and running and there’s no 500 error, it’s loading pretty fast for me. I assume that you managed to deal with the case then already. Is that right or do you still need assistance with restoring the site?

    Let me know, please, and if you still need help with it, I’ll assist you.

    Kind regards,

    Adam

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