Revolution Slider Ajax 500 error

Hi there,

I have quite an important problem. If you go into Revolution SLider, pick a slider and go to change the settings - it comes up with an Ajax error. Any idea what this is?

  • Michelle Shull

    Hi, Paul!

    Revolution isn't our product, but I can help you do some troubleshooting to see if we can find a fix. Have you checked for a plugin conflict? If not, try disabling all other plugins except Revolution, then see if you're able to access the settings error-free. If so, there's another plugin interfering here. Turn your other plugins back on, one by one, until you find the culprit.

    If it's not a plugin conflict, it could be an error with your theme, if it uses Ajax. Try switching to a default WP theme and see if that gets you access to settings.

    Just as a good sense rule, also make sure you're running the most recent, updated versions of WordPress core, all themes, and all plugins.

    If this doesn't reveal anything, report back in and we'll see if we can find another possible cause.

    Thanks!

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