Searching members in Membership Plugin

Guys, we really need an immediate solution for searching members. I can't find someone when they report a problem. Not only is it embarrassing, it is costing us money. Is there any way to remedy this now? Reminder, I requested:

1. Full 999 expansion of rows in All Members section;
2. Search by email or partial search

In the meantime, is there a workaround? Am I missing something?