I wrote to you several hours ago and have gotten no response other than an autoresponder (that was actually very cute!).
I know you're in Australia, so am trying to be patient about the time difference (I'm in California). But 24/7 and fast service? Well, if you can help me, EVER, I'll be happy. I now have two more questions. Hopefully the answer will be there in the morning (Pacific Time)!
I just bought BuddyPress Daily and some plugins. I've been telling everyone how wonderful you are, based on your promises and claims!
But I'm really STUCK. My previous (unanswered as of yet) question is: where is the PDF and video you promised to talk us through our step-by-steps? I want a site that looks like NY Times; but .... so far, using the tools I've found, clearly I'm missing something.
Then I added a header in the child HTML header section and it looked FABULOUS! But when I used Theme Options and Preset Style, cool stuff appeared and my header disappeared! It won't fit in the narrow pixel options of the "Header" option -- it's fatter than that! So what am I supposed to DO?
I'm getting very discouraged. I need guidance but no one will e-mail me and I can't find a step-by-step.
I'm not a newbie to WP or FTP, but am just getting the hang of the two-theme approach.
Where did my header go and how do I make it look like the NY Times site as you said I could? And where are your helpful theme-oriented PDFs and videos? I only found GENERAL ones. They were good; but clearly I need something for this theme.
Looking forward to your help SOON(!),