SEO Analysis Stuck on HUB

Hi, my SEO tab for my website is stuck in 0% on my HUB https://cdn.livechat-static.com/api/file/v2/lc/att-old/8801096/6983317a1e1c19a980b292fa01adbe88/Screen%20Shot%202018-11-17%20at%203.03.46%20PM.png

I already deactivated the SmartCrawl plugin, activated it back, reloaded the page but no luck, can you help me?