SEO Data is getting lost

My SEO meta data gets disappeared in certain interval and it needs me to fill the meta fields again. Same for social meta and advanced meta.

  • Majid
    • Syntax Hero

    Hello AFROMUSIC Agency
    I hope you are doing great today :slight_smile:

    I wanted to check the test page that was created in the live chat but I couldn't see that you have SmartCrawl installed... Would you please activate it so we can proceed with debugging the issue further ?
    And let me know in a reply when it's done.

    Thanks :slight_smile:
    Majid

  • Dimitris
    • Support Star

    Hello there AFROMUSIC Agency,

    hope you're doing good and don't mind me chim in here! :slight_smile:

    Sure, we will be glad giving this time to troubleshoot. In order to do so, please install and activate SmartCrawl plugin again and create a testing page with some meta data in SmartCrawl settings.
    Then send us over some server access to carry on. As this is public forum, you should send us your details through our safe contact form https://premium.wpmudev.org/contact/#i-have-a-different-question using this template:

    Subject: "Attn: Dimitris"
    - WordPress admin (login url/username/password)
    - FTP credentials (host/username/password)
    - cPanel/Plesk credentials (host/username/password)
    - link to the created page
    - link back to this thread for reference
    - any other relevant urls

    Keep in mind the subject line as ensures that it gets assigned to me.
    Warm regards,
    Dimitris

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