SEO Reports not updating in hub

So – I am running SEO reports in the site above.

My score at the moment (site side) is 90/100

However – when I look under the SEO tab (SmartCrawl) in the hub for this site – it just tells me there was an error with the crawl and isn't displaying the correct information in the hub that is there for all to see in the site itself.

Over to you!

Thanks

Ray

PS Why can't I add screenshots to this ticket?

  • Pawel
    • Staff

    Hello Ray!

    I hope you’re well today and thank you for reaching out to us!

    We already know of this issue and I additionally notified our developers that your site is also displaying this message. As it happens, the SmartCrawl actions are completed successfully on the site, there’s just something between the site and the Hub that is blocking the data sent to the Hub from time to time, hence the message you are seeing.

    I’ve found a temporary solution while debugging this – if you log in to your sites WP Admin and run both Sitemap Crawl and SEO Checkup and they complete, the Hub should get updated.

    Please try this and tell me if it worked. If not, I will continue with debugging to find the cause.

    As for the screenshots, is there any error message regarding this?

    Kind regards,

    Pawel

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