Server error status: Internal Server Error [500]

Hello,
I manually installed the WPMU DEV Dashboard plugin and after I logged in I wanted to install the Snapshot Pro plugin but I have a "Server error status: Internal Server Error [500]" message. Each time I try to install I get the same error message. I also tried with others plugins and it's the same.
Hope you can help.
Regards,
Greg

  • Predrag Dubajic

    Hey Pixyweb,

    Hope you're well :slight_smile:

    500 error usually means that there's fatal error going on somewhere, can you enable debug log in your wp-config.php by replacing define('WP_DEBUG', false); with this code:

    // Enable WP_DEBUG mode
    define('WP_DEBUG', true);
    
    // Enable Debug logging to the /wp-content/debug.log file
    define('WP_DEBUG_LOG', true);
    
    // Disable display of errors and warnings
    define('WP_DEBUG_DISPLAY', false);
    @ini_set( 'display_errors', 0 );

    Try to install Snapshot again so 500 error shows up this should create debug.log file in your wp-content folder that could tell us what is going on.
    Can you please save it as .txt file and attach it here so we can check it out.

    Also, I see that you are using outdated WP version as 4.4 was released back in 2015, can you try updating your WP version to latest one (currently 4.7.2) and see if the issue is still there after that?

    Best regards,
    Predrag

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.