Server error status: Internal Server Error [500]

Hi guys,

When I go to WPMU DEV > Plugins and try to install one, I get the following error: "Server error status: Internal Server Error [500]"

Do you know how I can fix this?

Thanks,
Ryan

  • Dimitris

    Hello there Ryan,

    hope you're doing good today! :slight_smile:

    This error message is pretty generic and could be caused by many things
    https://premium.wpmudev.org/blog/500-internal-server-error/

    Let's try to see what's logged in WP debugger though. In order to do so, please access your server via FTP, edit the wp-config.php file, find a line like
    define('WP_DEBUG', false);and replace it with the following (if the above line doesn’t exist, simply insert next snippet just above the /* That's all, stop editing! Happy blogging. */ comment)

    // Enable WP_DEBUG mode
    define('WP_DEBUG', true);
    // Enable Debug logging to the /wp-content/debug.log file
    define('WP_DEBUG_LOG', true);
    // Disable display of errors and warnings
    define('WP_DEBUG_DISPLAY', false);
    @ini_set('display_errors', 0);

    Then go ahead and try to replicate the error by installing a plugin from WPMUDEV Dashboard.
    By doing so, a /wp-content/debug.log file should be created. Simply download it, rename it to debug.txt and attach it here in your next reply. If size of text file exceeds the 5MB limit of our blog, please use a service like Dropbox and post the shareable link instead.
    Ref: https://premium.wpmudev.org/blog/debugging-wordpress-how-to-use-wp_debug/

    Warm regards,
    Dimitris

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