Server error when installing a theme

Whenever I try to install a starter theme on my site through the Hub, I always get a server error.

Server error status: Gateway Timeout [504]

That's the error I get and the theme doesn't install.

I also get another error when i try to install the theme remotely from the Hib on the web. I says delayed execution time of 55000 milliseconds

  • Ash
    • WordPress Hacker

    Hello Jason

    What happens when you install a plugin? Does it work or you get the same error?

    Also, to investigate if there is any server side error, would you please enable debug mode and try to install a theme again? To enable debug mode please go to wp-config.php and change

    define( 'WP_DEBUG', false );

    to

    define( 'WP_DEBUG', true );
    define( 'WP_DEBUG_DISPLAY', false );
    define( 'WP_DEBUG_LOG', true );

    That will create a file called debug.log inside wp-content folder. Open that file, check the very bottom and you will see the latest errors. Please send me those.

    Have a nice day!

    Cheers,
    Ash

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