Server or site breaks connection, IP not found

Site is hosted on AWS. Very often, when navigating through pages in back-end or trying to setup new site through Pro Site an error comes up that connection had been reset (see attached image).

How to fix that?

  • Nastia
    • Support Rock Star

    Hello ShareWin

    Hope you're doing well!

    I could not reproduce this issue on your site. I see the difference is that new Pro Site page is created /pro-site/ and the old one no longer exists /pro-site-2/.

    Would you please confirm that the issue is fixed from your end as well? If not, please share here the exact steps to reproduce it.

    Have a great day!

    Kind regards,

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