Server update ea3 to ea4 causes problem with multisite

Hello WPMUdev team

I need the help of one of your multisite and server specialists. If somebody can look into my configuration, i would be very thankful.

The problem:

After updating my EasyApache3 to Easyapache4 my multisite is not working correctly anymore. I can create new sites, and receive a success message, but they are not working. I grant you access, so you can see what I mean and make your own test site. The problem is the same in php7 and php5.6. before the update everything worked well.

I also have created a new cpanel account and made a fresh wp-multisite installation. But I have the same problem.

I have contacted cPanel Support with no great success. I was in the community, but no answer right now.

I think a tiny peace is missing in my whm/cpanel configuration. I hope somebody can help me to solve this problem.

Thank you very much.

  • Sajid
    • DEV MAN’s Sidekick

    Hi marcolino,

    Hope you are doing good today!

    I literally have not idea of how to setup EA4 or I can not even guess. For any server related issues, I always contact my host to fix such issues that may arise in some cases.

    First of all I would suggest you to contact your server support. I am sure they are the more appropriate people to get this sorted.

    Take care and have a nice day :slight_smile:

    Best Regards,


  • marcolino
    • The Incredible Code Injector

    Thank you Sajid

    I could solve the problem with doing a new install, after a lot of headache. The problem is not solved and it would be interesting what causes this problem. But for now, I can work and I will transfer the content to the new installation.

    By the way, I was in contact with cpanel support, which was not very helpful, they say that I should contact the wordpress guys. So with this problems you go from one to the other. With wordpress, you are alone if it comes to problems, but that I knew already before. Not very exciting.

    You guys are selling your company as wpmu specialists. I really would expect a little bit more engagement in this situation. Sorry for the kick in the ass.

    I will open a new ticket for other problems I have.

    Thank anyways.

    Best Regards


Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.