Service Provider missing after having selected a Service Location

Hi there,

I’m contacting you because I noticed a recent bug on my website.

On my appointments+ form, I can’t see all service providers available for each service Location – and I can’t explain it.

Could you please help me on this matter? (I opened access to my website).

Thanks a lot!

Pierre

  • Nithin
    • Support Wizard

    Hi Pierre,

    Hope you are doing good today. :slight_smile:

    I checked your system, and I could notice that you had Worker Location addon activated, under Appointments > Settings > Add-ons. Which ties up your location, and service providers together, and while checking your Service Providers list, I could only find one location assigned to each service provider. Thus making you get only one provider, when you choose a location. If you select SENTIER, you'll see that you are getting 3 service providers, as they have been assigned a common location in your settings.

    You can find these assigned under Appointments > Settings > Service Providers. You can either disable the Worker addon, or add more than one service providers to your location to get the desired output.

    I hope this is what you are looking for, please advise if I had missed anything. Have a nice day. :slight_smile:

    Kind Regards,

    Nithin

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