Shipper migration is not working.

Shipper migration is not working. The first error showed "error starting import" and after triggering migration from the destination site it stuck on 29%

  • Kasia Swiderska
    • Support nomad

    Hello Lane,

    I wanted to check your sites, however, it seems that credentials to those sites are no longer working, but they were working during the chat session.
    Can you send us the new credentials so we can further check the issue with Shipper?

    Note: Don't leave your login details in this ticket.
    Instead, you can send us your details using our contact form and the template below:

    Subject: "Attn: Kasia Swiderska"
    - Site login URL
    - WordPress admin username (source and destination site)
    - WordPress admin password (source and destination site)
    - Folder path to site in question
    - Link back to this thread for reference
    - Any other relevant urls/info

    IMPORTANT: Please make sure you select "I have a different question" for your topic, so it doesn't go back to the forums - this and the subject line ensure that it gets assigned to me.

    Please confirm here that you send those credentials

    kind regards,

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