[Shipper Pro] Shipper Pro fails security standardsd at WPXHosting

Hello. My migrations are failing and WPX says WPMUDev should know better than to "turn off the open_basedir restriction". It's gonna be bad for me if I can't use this paid tool. Ugh.

Here is their comment

I see, this is a PHP security measure as they said and we were not able to disable it. This will lead to vulnerability to your website. Here at WPX Hosting, we take client security very seriously and unfortunately I'm not able to assist you with that.

Thanks for anything you can do. I have A TON of sites to migrate. I've already dropped UpDraft Pro b/c it just doesn't work well.