Shortcodes not working in membership

Shortcodes don't appear to be working, and neither does content protection. For example:
I have 2 access levels, free and paid.
I create a page, called videos
On this page I created some text, then put in [level-paid] more text here then [/level-paid]. My free user can see that text, plus the "[level-paid]" text.

Secondly:
I went opened Level paid and added the video page to the Positive rule. I went into level free and added the video page as a negative rule. Free user can access the page.

I feel like I am completely missing something simple here. Yes, Membership Protection is Enabled :slight_smile:.