Shortcodes not working in Membership Plugin

Hi,

Having trouble getting the shortcodes to work correctly.

In the instance of this page (http://staging.creatingorder.com.au/the-professional-organisers-edge/)

neither: %usernicename%

nor: [level-declutter-club] (level based shortcode)

seems to be working.

I’ve tried deactivating all other plugins…but the issue continues.