shortcodes not working on membership plugin

So I have a membership level called 'members'. I am trying to use a shortcode at the bottom of my pages to hide content.

I am using different browsers for testing -- yes, I'm not logged in with the browser I'm testing.

I tried two different shortcodes
[level-members]
[not-level-members]

(I tried this because I found the documentation is confusing.) Both versions show up in the content for visitors:

http://sitesparker.com/using-custom-html-code-with-raw-html-snippets/

http://sitesparker.com/disabling-or-enabling-comments-throughout-your-entire-site/

You can see the shortcodes displayed underneath the youtube videos.

This is a brand new install of Membership and I really don't want to go back to S2. :slight_frown: