Showing already booked for open times

I attached a screenshot that perfectly describes the error. The site is:

Occasionally when someone tries to book an appointment it says the spot is taken when its free.

  • Vinod Dalvi
    • WP Unicorn

    Hi @thertist,

    Welcome to the WPMU Dev community and thank you for your question.

    Do you mean 15th September or 15th October?

    I created a test user account to test the issue. I couldn't book past days appointments on your site like 15th September so i tried booking an appointment on 15th October for 12 PM and it worked fine for me as shown in the attached screenshot.

    Have you tried refreshing the page and booking the appointment for same time slot?

    Please advise.

    Kind Regards,
    Vinod Dalvi

  • thertist
    • Flash Drive

    Thank you for the prompt response. Its a funny issue because only a select number of people have the issue (roughly 1 out of 50 people). It typically happens when someone attempts to pay the deposit, it will stop them as say the spot is booked. That text message is old (July 15th I believe) but it is one of the messages that we have received from clients on that very same issue over time. It has happened as recent as a week ago.

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